Data Export
GDPR/CCPA data-portability request workflow.
Last updated 05/24/26
What this surface does
The Data Export surface fulfills GDPR Article 20 / CCPA data-portability requests. Generates a structured archive (JSON + CSVs) containing every record about a customer and delivers it via a time-limited signed URL.
When to use it
- A customer formally requests their data — start the export here.
- Re-issuing an expired download link (originals expire in 7 days).
- Audit support — historical exports are logged with operator + customer + timestamp.
Key gotchas
- Exports include everything we have — including internal notes the customer has not seen. Sanitise sensitive admin notes before delivery if needed (workflow exists in the export form).
- Encrypted PII columns are decrypted into the export. Treat the archive as sensitive.
- The signed URL is single-recipient — share securely.
Related
- Data export runbook
- Data Deletion.