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Design Requests

Customer-submitted design briefs with files, revisions, and approval.

Last updated 05/24/26

What this surface does

Design Requests is the work queue for customer-submitted design briefs (logos, mailers, ad creative, yard sign art). Each request has a brief, attached files, assigned designer, status (New → In Progress → Revisions → Approved), and a revisions thread.

When to use it

  • Triaging the new-request column daily.
  • Assigning a designer based on capacity / specialty.
  • Reviewing the revisions queue before final approval.

Key gotchas

  • Approved designs lock the request — further changes need a new request.
  • Revision count is not capped server-side, but the agreement may specify a limit. Watch the count and escalate when exceeded.
  • File uploads go to private storage — direct-link sharing outside the portal is not supported.
  • Design Annotations (markup tool)
  • Copy Approval (text sign-off flow).