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Text Messaging

SMS and MMS voter outreach: registration, compliance, contacts, and sends.

Text Messaging Overview

The full texting journey — enrollment, carrier approval, contacts, templates, and how every send is reviewed and released by the PolitiFast team.

Getting Approved to Text: The Compliance Wizard

What the compliance wizard asks for, why carriers require each item, and how Campaign Verify and 10DLC work in plain English.

Finding Your Campaign Verify Token

What the Campaign Verify token is, what it looks like, where it goes in the compliance wizard, and what to do if yours has expired.

Why Is My Text Registration Taking 3-7 Days?

What actually happens during carrier review, what can stall it, and when it's time to ask for a status check.

Importing Your Contact Lists

How to upload voter files and supporter lists on the Messages page, what your file needs, and what PolitiFast does with it after upload.

Creating Message Templates and Merge Tags

How the templates library works, how merge tags personalize each text, and the writing habits that make campaign texts land.

Submitting a Text: The Six-Step Wizard

Each step of the Submit a Text wizard, how free test texts work, what certification means, and what happens after you hit submit.

Opt-Out Language: What's Automatic and What's On You

The one compliance line you must write yourself, the machinery PolitiFast runs automatically, and why the split works this way.

Sending Pictures and Video (MMS)

How image and video sends work, the 1-60 second video rule, automatic carrier conversion, and making media that reads at phone size.

Tracking Your Text Sends: Statuses and Results

How to read every send status in plain words, where delivery stats live, and where the per-send invoice shows up.